The ICOM Statutes of 2007 define the museum as an institution that acquires, conserves, researches, communicates, and exhibits the tangible and intangible heritage of humanity. What is missing in this catalogue of tasks – and consequently in the definition – is documentation.
This is important to notice as documentation is what can be called the “missing link” between the museum’s five central assignments. This can be visualized by the following illustration [...]: The diagram shows that documentation is the fundamental task that serves as a foundation for all other assignments to the museum. This fact is quite well-known to the staff responsible for the collection management system. However, it is obviously not in the focus of attention of the other museum departments. Especially when planning personnel and budget for both projects and routine activities, the important role of documentation is often neglected. Consequently, it is essential to reconsider its function and significance for the daily museum work as a cross-sectional task.
A clearly structured collection documentation can be used for many purposes inside and outside the museum. How would museum work look without documentation? The answer is obvious. Gaps in knowledge where ever you look and objects without contextualizing information. As CIDOC rightfully states: “Documentation is essential to all aspects of a museum’s activities. Collections without adequate documentation are not true "museum" collections.”
Since the mid 1990s, MusIS (Museum Information System), a service of the Library Service Centre Baden-Wuerttemberg (Bibliotheksservice-Zentrum Baden Württemberg BSZ) runs a documentation network for museums.
Among the members are the State Museums of the federal state of Baden-Wuerttemberg and several larger and smaller institutions from other branches. MusIS hosts a wide range of services for museum documentation and management. An important goal of the network is to create high quality documentation in a consistent form that can be used for multiple purposes inside and outside the participating museums. In order to achieve this goal, MusIS established a set of strategies and guidelines for quality control in museum documentation:
- Quality measures during data migration
- Consulting in documentation
- Application of controlled vocabulary
- Rules for entering data from index cards or inventory catalogues
- Data revision
These measures, techniques, and strategies lead to a certain degree of consistency and quality of data and documentation.
The paper describes the services of MusIS, the South-Western German Museum Network, for the curation of digital heritage. These services range from an object documentation software and the application of controlled vocabulary to a content management system for presentations on the Web and a joint portal for libraries, archives, and museums (the BAM Portal). The BAM Portal offers the possibility to connect selected content to the German Wikipedia and to improve the access to this content via this online encyclopaedia.